Discuss the data collection instrument (tool) you propose to use to gather data.

One popular method for collecting data is surveys, which allow researchers to quickly collect information from large numbers of people at once. Surveys can be administered by mail or electronically using platforms such as SurveyMonkey or Google Forms. These surveys may contain multiple choice questions or open-ended questions that require respondents to write their own answers. Another popular method for collecting data is interviews, which involve face-to-face conversations with participants in order to gain more detailed insights into the topic being studied. Interviews can take place either in person or over the phone and may include structured interviews with predetermined questions or unstructured interviews where participants are free to talk about whatever they wish within the scope of the study.

The next type of tool that could be used for gathering data is focus groups, which involve several individuals discussing a particular topic together in order to gain insight into opinions and attitudes related to it. Focus groups usually consist of 6–10 people who are asked directed questions about specific topics related to the research project at hand. Additionally, observation has long been used as a reliable method for collecting qualitative data through direct observation by researchers themselves or through cameras placed in public spaces such as stores and restaurants. Observations allow researchers to record behaviors such as how customers interact with store employees and what items they choose when shopping so that patterns can be identified and analyzed later on.

If I were conducting research on customer satisfaction levels among users of mobile banking apps, I would likely choose survey tools as my primary means for gathering data due its cost efficiency and ability to reach vast numbers of people quickly without having much physical contact between researcher and participant required during COVID-19 pandemic times . I would create an online survey using SurveyMonkey or similar platform containing both closed-ended (multiple choice) questions designed around customer satisfaction level metrics—such as ease-of-use ratings—as well as open ended responses wherein participants could elaborate why they chose certain options if desired . This approach allows me get feedback from many different users while still keeping costs low since there’s no need for additional equipment like cameras nor time spent conducting interviews personally .

In conclusion , there are many different types of tools available when it comes time to collect your data depending on what kind you’re looking for — quantitative versus qualitative — which makes it important know beforehand so you select best option possible given limited resources . For example , in above mentioned situation involving user experience among mobile banking app users then survey tools should work just fine whereas if needed access more detailed feedback then perhaps consider alternate methods like focus group discussions instead .